Posts Tagged ‘consumer insights’
The Digital Customer Journey: How Hospitality Wins Loyalty in 2025
The modern hospitality customer journey starts long before guests walk through the door. From online search to social media and reviews, every digital touchpoint shapes how they choose where to eat and drink. Discover how authentic connections and smart digital strategies can help build lasting loyalty in 2025.
Read MoreThe Rise of Competitive Socialising: Hospitality’s Winning Formula in 2025
Competitive socialising is transforming UK hospitality in 2025. With nearly 30% of adults visiting venues, this trend is more than entertainment – it’s a growth engine. Learn why Gen Z is driving demand, the barriers operators face, and how the upcoming Competitive Socialising Index will reshape measurement and strategy.
Read MoreHow GLP-1 Drugs Are Reshaping UK Hospitality
Shining a spotlight on what might just be the biggest disruptor hospitality has faced in almost two decades: GLP-1 weight loss drugs.
Read MoreCider’s quiet revolution
From gut feel to game-changing insight – how hospitality brands are evolving through research.
Read MoreAvoiding the HiPPO effect
From gut feel to game-changing insight – how hospitality brands are evolving through research.
Read MoreDrinking Differently – the emergence of a new flexible approach
Brits are drinking differently according to the latest Low+No research from KAM & Lucky Saint
Read More