Posts Tagged ‘hospitality consumer research’
Why employee wellbeing in hospitality can no longer be an afterthought
Hospitality employees are under pressure: financial stress, mental health struggles, and staff turnover are hitting both people and profits. New research with the Licensed Trade Charity reveals why financial wellbeing is the foundation of a stronger, more resilient workforce, and how operators can take action
Read MorePour decisions: A look at changing beer trends in 2025
Beer is evolving fast in 2025. From the stout revival to low-and-no innovation, today’s guests expect more from their drinks than ever before. Here’s how pubs, bars, and competitive socialising venues can build a drinks range that delivers on quality, experience, and profitability
Read More“Ordering-in” part of Brits weekly mealtime routine
New research from KAM – in partnership with e-commerce provider Slerp – suggests that the phenomenal growth in demand for “ordering in” seen during the pandemic has resulted in long-term…
Read MoreA Fair Share: transparency in tipping
Unless you’ve been living under a rock for the last couple of years, you will have noticed that there is an employment crisis in the hospitality industry. We all know…
Read MoreNavigating the cost of living crisis
Strategy & Insight Director at KAM, Blake Gladman, looks at the likely impact of the uncertain economic climate on consumer and how spending habits will shift to navigate the cost…
Read MoreCrying into my wine
Customers are crying out for support when buying wine, according to our latest research in partnership with Hallgarten & Novum Wines. KAM MD and keen wine drinker, Katy Moses, shares…
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