Posts Tagged ‘hospitality consumer research’
Decisions, decisions. How we choose which pub or restaurant.
In our latest blog, Blake Gladman, Strategy & Insights Director at KAM, shares how consumers make decisions about which pubs and restaurants to visit and what drives their choices… “Halfway…
Read MoreDigitalisation of the customer journey accelerates further
Digitalisation of the customer journey is accelerating as the sector gets set for indoor reopening Our brand new report released this week in partnership with Zonal focuses on the post-pandemic…
Read MoreTime to embrace multi-channel hospitality
While hospitality has been unable to welcome customers to dine in their venues, many have found innovative new ways to take the hospitality experience into their customers’ homes. Even as…
Read MoreSummer of socialising ahead
2021 looks set to be a summer of socialising for many UK consumers, if lockdown measures do lift. 36% of UK adults say they plan to have friends and family…
Read MoreLocal pubs will win customers back first
Our recent consumer poll showed that it will be the independent, local pub sector that will be the first to win back customers when they fully re-open end of May.…
Read MoreThe Power of the Pub
Before this dreaded pandemic hit, 15 million adults visited at least one of the (then) 47,600 British pubs each week. They may well have visited multiple pubs on multiple occasions…
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