Posts Tagged ‘insights’
What we can learn from Hospitality in Austin, Texas
Last Monday KAM MD, Katy Moses returned from the wonderful Atlantic Club study tour of Austin, Texas, organised to perfection by the guys at Peach 20/20. In our latest blog,…
Read MoreA Fair Share: transparency in tipping
Unless you’ve been living under a rock for the last couple of years, you will have noticed that there is an employment crisis in the hospitality industry. We all know…
Read MoreValue of customer insight
Realising the true value of customer insight. Why knowing your customers is more important than them being right or wrong. Blake Gladman, Strategy & Insight Director It’s never been a…
Read MoreCommunity
Community The local store must go deep to understand their shoppers. Only then can they deliver an experience that brings them into the heart of their community. Blake Gladman, KAM…
Read MoreShopping experiences
How can we create shopping experiences that will tap into and serve our human needs? It’s those that can deliver across each of the stages of human needs who will…
Read MoreI love you…in a way
Do you get a card, some chocolates or even something a bit fancier? It’s only a couple of weeks before Valentine’s Day – a day in which broken hearts are…
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