Posts Tagged ‘pub trends’
The Final Frontier: Technology in Pubs
Blake Gladman, Strategy & Insights Director at KAM shares his thoughts on the impact of technology on the staff and customer experience in pubs, based on research from KAM’s latest…
Read MoreLegacies of lockdown for the Great British Pub
One of the things this pandemic has done to the hospitality industry is exacerbate the same challenges that many publicans have faced for many years; how to drive more (and…
Read MoreRemote working in pubs and restaurants
As the government drops the “work from home if you can” guidance, a snap poll from KAM Media found that nearly 1-in-4 ‘hybrid workers’ consider hospitality venues an acceptable place…
Read MoreGeneration Z are the most easily frustrated customers
Gen Z most easily frustrated as customers return to pubs and bars With the hospitality sector finally reopen, new research has identified the top frustrations for customers when visiting a…
Read More4-in-10 Brits say their favourite pubs are still shut
New research from BBPA and KAM reveals the devastating impact of restrictions on pubs and pub-goers. 4-in-10 Brits say their favourite pubs are still shut because of COVID. Our research,…
Read MoreDigitalisation of the customer journey accelerates further
Digitalisation of the customer journey is accelerating as the sector gets set for indoor reopening Our brand new report released this week in partnership with Zonal focuses on the post-pandemic…
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