Skip to content
KAM
  • What we do
    • Bespoke Insights & Consultancy
      • Brand Intelligence
        • Customer Path to Purchase Evaluation
        • Branding & Marketing Communication Analysis
        • Route To Market Analysis
      • Operator Intelligence
        • Customer Exploration
        • Lapsed & Future Customer Equity Assessment
        • Employee Engagement
        • Hospitality Site Evaluation
    • Insight-Led Content
      • Thought Leadership Whitepapers
      • Video Content
      • Insight Events and Speaking
    • Learning and Development
      • Insight Events and Speaking
      • Trade Treks
      • Live Learning Workshops
  • Who we do it for
    • The clients we serve
    • Case Studies
  • Knowledge
    • Knowledge Hub
    • Insight Events and Speaking
    • Blog
    • Vlog
    • Pub Roadmap 2024: Superfans
    • Family Dining 2024
    • Low & No 2024: Drinking Differently
    • Plan to Plate
    • TLI: The Licensee Index
    • State of Social
  • About Us
  • What we do
    • Bespoke Insights & Consultancy
      • Brand Intelligence
        • Customer Path to Purchase Evaluation
        • Branding & Marketing Communication Analysis
        • Route To Market Analysis
      • Operator Intelligence
        • Customer Exploration
        • Lapsed & Future Customer Equity Assessment
        • Employee Engagement
        • Hospitality Site Evaluation
    • Insight-Led Content
      • Thought Leadership Whitepapers
      • Video Content
      • Insight Events and Speaking
    • Learning and Development
      • Insight Events and Speaking
      • Trade Treks
      • Live Learning Workshops
  • Who we do it for
    • The clients we serve
    • Case Studies
  • Knowledge
    • Knowledge Hub
    • Insight Events and Speaking
    • Blog
    • Vlog
    • Pub Roadmap 2024: Superfans
    • Family Dining 2024
    • Low & No 2024: Drinking Differently
    • Plan to Plate
    • TLI: The Licensee Index
    • State of Social
  • About Us
MEMBERS AREA

Posts Tagged ‘gen z’

Low+No 2023 – what you missed!

By Blake Gladman | 05/07/2023

On Wednesday this week, KAM hosted our 4th annual Low & No event, at which we shared headlines from our latest research study; ‘Low & No 2023: The Customer Perspective’,…

Read More

Remote working in pubs and restaurants

By Blake Gladman | 04/08/2021

As the government drops the “work from home if you can” guidance, a snap poll from KAM Media found that nearly 1-in-4 ‘hybrid workers’ consider hospitality venues an acceptable place…

Read More

Decisions, decisions. How we choose which pub or restaurant.

By Blake Gladman | 22/07/2021

In our latest blog, Blake Gladman, Strategy & Insights Director at KAM, shares how consumers make decisions about which pubs and restaurants to visit and what drives their choices…  “Halfway…

Read More

Generation Z are the most easily frustrated customers

By Blake Gladman | 22/06/2021
Operator Customer Intelligence

Gen Z most easily frustrated as customers return to pubs and bars With the hospitality sector finally reopen, new research has identified the top frustrations for customers when visiting a…

Read More

Summer of socialising ahead

By Blake Gladman | 08/04/2021

2021 looks set to be a summer of socialising for many UK consumers, if lockdown measures do lift. 36% of UK adults say they plan to have friends and family…

Read More

Return to “outdoor only” hospitality

By Blake Gladman | 09/03/2021

A third will return to “outside only” hospitality 1-in-3 UK adults say they will return to hospitality when it re-opens with outdoor seating and service only, according to a snap…

Read More
Older Posts »

Recent Posts

  • Creating Pub Superfans – going beyond loyalty
  • Dynamic pricing in restaurants
  • 1-in-3 customer with allergens put at risk
  • Kids menus needs a refresh
  • Brits are waking up to CBD infused drinks

Recent Comments

  • Hungry for more – What does the future hold for the ‘make-away’? - Fleet Street Communications on Hospitality at home
  • How will retailers trade for this year’s Mother’s Day? – RetailsNews on Opting out of Mother’s Day
  • COVID Secure Hospitality | Health & Safety Advice on Re-opening hospitality – again
  • Hogstar Juicy Lager launched for Valentine’s Day - Hogsback on Consumers make an effort for Valentine’s Day 2021
  • Hogstar Juicy Lager launched for Valentine's Day - Hand Crafted Drinks Magazine on Consumers make an effort for Valentine’s Day 2021

Archives

  • March 2025
  • December 2024
  • November 2024
  • October 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • January 2024
  • December 2023
  • November 2023
  • September 2023
  • July 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • January 2022
  • December 2021
  • November 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • February 2017
  • January 2017
  • November 2016
  • October 2016
  • September 2016
  • August 2016
  • July 2016
  • June 2016
  • October 2015
  • June 2015
  • May 2015
  • April 2015

Categories

  • Access All Areas
  • Consumer
  • Hospitality
  • Marketing
  • On-Trade
  • Retail
  • Standard Access
  • Tips
  • Uncategorized

Meta

  • Register
  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
KAM
  • Contact
  • Press Enquiries
  • Privacy Policy

© 2025 KAM. All Rights Reserved.

Website by Claire Moorhead Co.