Posts Tagged ‘insight’
The Family Dining Opportunity
Katy Moses, MD at KAM, reflects on the findings from KAM’s latest research into the family dining opportunity for hospitality and why we don’t see kid’s meals on Instagram… (As…
Read MoreDigitalisation of the customer journey accelerates further
Digitalisation of the customer journey is accelerating as the sector gets set for indoor reopening Our brand new report released this week in partnership with Zonal focuses on the post-pandemic…
Read MoreTime to embrace multi-channel hospitality
While hospitality has been unable to welcome customers to dine in their venues, many have found innovative new ways to take the hospitality experience into their customers’ homes. Even as…
Read MoreGetting back to the office
It’s been almost 5 months since the UK lockdown was announced. Since then many retail and hospitality businesses have closed and re-opened and staff have returned to their place of…
Read MoreThe new ‘Big Night In’
The ‘Big Night In’ reimagined The lockdown may have been designed to keep us apart but in many respects, it has bought us closer together. Nights out down the pub…
Read More2020 hospitality consumer trends
As we know all too well, many industries have suffered during this pandemic, but the effect on the UK hospitality industry has been heart breaking to watch. KAM carried out…
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