Posts Tagged ‘uk pubs’
Hospitality is missing a trick with employee engagement
Katy Moses, MD at KAM, reflects on recent research, carried out in partnership with Growth Partners looking at Employee Engagement in Hospitality, which highlights that most Hospitality businesses are missing…
Read MorePub licensees have their say…
On Tuesday this week, KAM hosted our 2nd annual Leased & Tenanted Spotlight event. 250 industry heavyweights were in attendance, as we shared the latest research results from the KAM…
Read MoreWine buying decisions in hospitality
Customers are crying out for support when buying wine, according to our new research which found that 1-in-3 customers don’t feel confident ordering wine in pubs, bars and restaurants, with 1-in-9…
Read MoreReturn of the pub: pub customer trends in 2022
Our latest research study looks at the latest pub customer trends and found that pub customer confidence is firmly back at pre-pandemic levels and that pubs are now more important…
Read MoreThe Final Frontier: Technology in Pubs
Blake Gladman, Strategy & Insights Director at KAM shares his thoughts on the impact of technology on the staff and customer experience in pubs, based on research from KAM’s latest…
Read MoreLets talk about hygiene
Rollback to pre-pandemic and hygiene probably didn’t weigh heavily on your mind as an operator. It was more about experience and ambiance. Fast forward to 2021 and despite the initial…
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