Posts Tagged ‘restaurant’
NPS in hospitality
Hospitality NPS (net promoter scores) are soaring NPS in hospitality is soaring according to this week’s Customer Sentiment Tracker from Feed It Back and KAM Media. Following feedback from those…
Read MoreDon’t ignore the softies!
Good afternoon How lovely to see so many of you at the Propel Multi Club summer conference yesterday- some fantastic speakers and a great showcase for everything that is great…
Read MoreIs pre-pay the way forward?
Good morning! On a recent drive through the wilds of South London, I spotted this enterprising pub running a “pub credit scheme”. Further investigation revealed that they allow customers to…
Read MoreHalf the portion but not half the flavour
Good morning, We’ve been looking at footfall-driving initiatives with one of our Pub Co clients this week. Aside from the obvious; making the most out of sporting events (look out…
Read MoreA menu for our best friend
Good morning They say that the Brits are a nation of pet-lovers, and ‘they’ may be right; 24% of British households have a dog (17% own one or more cats…
Read MoreExperience is king!
Good afternoon and happy Bank Holiday Friday! A little late on the bandwagon, but this week I visited Brewhouse and Kitchen in Islington. The award-winning concept certainly ticked a lot of…
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