Nightcap
Measuring employee engagement The Challenge Nightcap wanted to understand what their employees really think about working in the business – especially as the business continues to grow and expand with…
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Product based taste-tests to optimise new menu The Challenge Wingstop wanted to refresh their iconic menu and asked KAM to help them understand Wingstop customer and non-customer thoughts and perceptions…
Read MoreButcombe Group
Using customer research to challenge assumptions The Challenge Butcombe Group – the award-winning pub, inn and brewing business with 120+ venues across the UK and Channel Islands – has grown…
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COMPETITOR BENCHMARKING TO DRIVE SUCCESS The Challenge Roxy Leisure, a leading operator in the competitive socialising space, wanted to understand how their brand was perceived in a rapidly expanding and…
Read MoreJW Lees
UNDERSTANDING PUB PARTNERS MOTIVATIONS & CONCERNS The Objective JW Lees received annual feedback from their pub partners as part of KAM’s ‘Licensee Index’ which provides licensee feedback and benchmarks where…
Read MoreYard Sale Pizza – Piper investment
COMMERCIAL DUE DILIGENCE FOR PIPER PRIVATE EQUITY The Objective The aim of the research was to provide Piper with a deep dive into the behaviours, attitudes, perceptions, and sentiments of…
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